The Papandayan Jazz Festival

29 - 30 Oct 2022

The Address of Jazz in Bandung

The Address of Jazz in Bandung

privacy policy

We recognize that privacy is an important issue, therefore The Papandayan is dedicated and committed to protecting and safeguarding your personal data. We have developed this Statement to explain our practices regarding the personal information we collect from you or about you on this site or via our apps, through written or verbal communications with us, when you visit our property, or from other sources. We want you to trust that the information that you have provided to us is being properly managed and protected.


Personal Data

While using our Services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally, identifiable information may include, but is not limited to:
       • Email address
       • First name and last name
       • Phone number
       • Address, State, ZIP/Postal code, City
       • Cookies and Usage Data

Credit Card details

We may use your Personal Data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or the instructions provided in any email we send.

Usage Data

We may also collect information on how the Services is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Services that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Cookies and Tracking Data

We use cookies and similar technologies to assist with functions such as user authentication, remembering user preferences, understanding how users use our Services, and managing and tracking the effectiveness of our marketing efforts. We also may include tracking pixels, which are small graphic images, in our email messages and newsletters to determine whether the messages were opened and if the links were clicked. In some cases, as outlined below, third parties may also get the opportunity to set cookies.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services. If you do not want to receive tracking pixels in emails we send you, you will need to disable HTML images in your email client, but that may affect your ability to view images in another email that you receive.

Please visit one of the following resources to learn more about how you can control your cookie settings and ad choices:

Google Opt-Out

Network Advertising Opt Out
OPT-OUT ADSYour Online Ad Choices
3For more information about the third Party Cookies, tracking technologies, and social plug-ins used on our Services,
please check Article 10 “Service Providers” below.


To provide services to our clients, through both The Papandayan website and other communications, The Papandayan relies on third parties. The Papandayan requires such providers to conform to these privacy policies and guidelines as stated in statutory law. However, The Papandayan shall not be held responsible for their conduct if they fail to abide by these policies and guidelines.

The Papandayan cannot control and be held responsible for the collection of personal information by third-party websites. These include websites owned or controlled by hotel room sellers, travel companies, other distributors, or any websites not controlled or authorized by The Papandayan. Customers may be able to access third-party websites through links on the Papandayan websites. Such third-party websites have their own separate privacy practices. The Papandayan has no control, responsibility, or liability for the practices and policies implemented by such third parties on their websites. Certain third-party websites may have received permission from The Papandayan to use The Papandayan trademarks but may not provide a link to this Privacy Policy and Disclosure. Customers should communicate directly with such websites to receive information about their privacy practices and policies.


We retain personal information about you for the period necessary to fulfill the purposes outlined in this Statement unless a longer retention period is required or permitted by applicable law. We retain personal information collected in order to fulfill guest reservations for seven years after the stay is completed. We retain other personal information for shorter periods of time if possible and if permitted by law.

We will destroy your personal information as early as practicable and in a way that the information may not be restored or reconstructed.

If printed on paper, the personal information will be destroyed in a secure manner, such as by cross-shredding or incinerating the paper documents or otherwise and, if saved in electronic form, the personal information will be destroyed by technical means to ensure the information may not be restored or reconstructed at a later time


The email communications you receive from The Papandayan are intended to be useful to you, and you have indicated that you want to receive such information. We provide you the ability to unsubscribe from all marketing communications on offers and promotions and survey. You can do so by following the instructions in relation to opting out from the unsubscribe link provided in our email communications to you.


The Papandayan takes the information you have provided as accurate and complete and will use the information as stated accordingly.


If you want to inquire about any personal information we may have about you, you can do so by sending us a written request by letter or email to the address set out in section 10. Please be sure to include your full name, address and telephone number and a copy of a document evidencing your identity (such as an ID card or passport) so we can ascertain your identity and whether we have any personal information regarding you, or in case we need to contact you to obtain any additional information, we may require to make that determination.

You may request we correct, cancel, and/or stop processing personal information that we hold about you. If we agree that the personal information is incorrect, or that the processing should be stopped, we will delete or correct the personal information. If we do not agree that the personal information is incorrect we will tell you that we do not agree and record the fact that you consider that personal information to be incorrect in the relevant files.


If you have any questions or privacy concerns or would like to submit a request to update your personal data, please send an email to or send a letter to:
The Papandayan
Attn: Marketing Communication Manager
Jl. Gatot Subroto No 83
Bandung 40262
West Java – Indonesia


We may modify this Statement from time to time. When we make material changes to this Statement we will post a link to the revised Statement on the homepage of our site, and if you have registered for any of your products or services, will also inform you through a communications channel that you have provided. You can tell when this Statement was last updated by looking at the link and at the date at the top of the Statement. Any changes to our Statement will become effective upon posting the revised Statement on the site. Use of the site, any of our products and services, and/or providing consent to the updated Statement following such changes constitutes your acceptance of the revised Stat

Last updated: May 18th, 2022